Returns & Cancellations
We will replace any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Once the wine is received we will provide a credit in the form of a gift code. If the original shipment was damaged or flawed you will receive a full replacement. Please contact the tasting room at 250-497-6162 for return instructions.